GLOBAL WARRANTY & REPAIRS
For any repair inquiries, please contact our Client Relations Specialist by emailing info@miking.us or by calling 1.786.513.9800.
Standard warranty:
1.- We offer warranties of 12-month for Jewels categorized under Jewelry and High Jewelry, products made with natural diamonds, gemstones and pearls.
2.- Jewels categorized under Fashion Jewelry (Gold Filled, Tungsten, Stainless Steel, Silver with cubic zirconia 6 months. Jewelry with crystals is subject to a standard 3 months warranty.
3.- Aromatherapy Jewelry are subject to a standard 6-month warranty.
4.- Aromatherapy products (Essential Oils serum, patches) does not have warranty.
Important information about your rights as a consumer:
a. Our products include guarantees that cannot be excluded under the United States Consumer Law. You are entitled to a replacement, serious credit refund, exchanged another product of equal or lesser value, compensation for any loss or damage reasonably foreseeable within the conditions of the guarantee. You have the right to have the goods repaired if the goods cannot be of acceptable quality.
b. MIKING offers a standard automatic guarantee from the date of purchase on all MIKING jewelry with crystals against defects in materials and / or workmanship. The warranty excludes all watches and gift items. These items are covered by the manufacturer's warranty. The standard warranty covers jewelry purchased at the store or through the website.
c. The costs of repairs and maintenance carried out during the standard warranty period that are not the result of defects in materials and / or workmanship must be covered by the customer. The inspection fee is US $50.00
d. Any defects in materials and / or workmanship that become apparent during the standard warranty or extended warranty validity period will be remedied by MIKING. The type of resource will be MIKING's choice and will be limited to repair, replacement or refund.
